Error/Status Codes (presented via scroll-wheel illumination)
Laser Model: (Current generation; Has "L" after model number)
Bright, Steady Blue - Mouse in Discoverable Mode / Searching for Pairing Host
Steady Blue - Mouse in Discoverable Mode / Searching for Pairing Host or Exhausted Battery
Flashing Blue - Searching for Pairing Host OR Low Battery
Flashing Red & Green (for 3-4 seconds) - Preparing to Charge
Flashing Red & Green (continuously) - Check Battery Orientation or Defective Cell
Steady Red - Charging
Steady Green - Charge Complete
Optical Model: (Previous generation)
Steady Blue - Mouse in Discoverable Mode / Searching for Pairing Host
Steady Red - Charging
Flashing Red - No Battery Detected or Installed Incorrectly
Steady Green - Charge Complete
Flashing Green - Unable to Charge: Defective Cell(s) or USB Cable, Insufficient USB Power
Flashing Red & Green - No USB Power Detected- Power Mouse OFF & Reconnect USB Cable
Charging Instructions
Switch mouse OFF - the power switch for the BT550 is a sliding-type located on the bottom.
Connect USB cable to mouse - scroll wheel should illuminate green when charging.
You can NOW switch the mouse ON and use it while it's charging. When the scroll wheel stops illuminating solid green, charging is complete, and cable can be disconnected without switching the mouse off.
Mouse Reset Procedure
Place power switch in the ON position.
Remove batteries for 30 seconds (leave power switch in ON position).
Reinstall batteries and test mouse.
Bluetooth Troubleshooting Guide
Please choose your operating system below to view the troubleshooting guide.
