If you have questions or comments regarding this statement, please feel free to contact us via the contact information provided at the bottom of this page.
RadTech is the sole owner of the information collected from www.radtech.us and www.radtech.com.
We request information from the user on our order form. A user must provide contact information such as name, email, and shipping address and financial information such as credit card number and expiration date. This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, the information is used to contact the user.
For processing of payments, RadTech uses the services of American Express, Discover, MasterCard, Visa and PayPal. Each of these parties maintain their own guidelines for collecting and managing customer profile information. To view PayPal's privacy statement go here. To view your credit card merchant's privacy policies and statements, refer to the contact information on the reverse side of your card.
To improve the shopping experience, we use Google Analytics to help analyze how visitors use our web site. Google Analytics does not receive or store any personally identifiable information. Instead, it tracks anonymous data about web site visits which can be aggregated for analysis.
We store information that we collect via browser cookies, log files, and/or third parties to create a profile of our users. A profile is stored information that we maintain for individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and to improve the content of the web site for the user. This profile is used to tailor users' visits to our web site, and to direct pertinent marketing promotions to them. We do not share user profiles with third parties.
A browser cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file instructions.
RadTech does not employ third-party advertising on its web site.
We do not share data with third-party advertisers.
Like most standard web site servers, we maintain log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring / exit pages, platform type, date /time stamp, and number of clicks to analyze trends, administer the site, track user movement in the aggregate, and gather broad, aggregate demographic information.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email or phone, in accordance with our client's wishes.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or a legal process served on our web site.
We do not share aggregated demographic information with our partners or advertisers.
RadTech maintains a mailing list of clients who opt-in when placing an order or creating an account on our web site.
This mailing list is used for distributing RadTech's Client Connection Newsletter, published approximately 8-12 times annually and contains special offers reserved for prior RadTech clients only. The newsletter also contains helpful technical articles written by experts in the field of mobile computing. Under no circumstances will a client purposely receive this or any other non-order related communication from RadTech unless the client specifically opts-in when placing an order or creating an account via the RadTech web site.
RadTech takes every precaution to protect our client's information. When users submit sensitive information via the web site, their information is protected both on, and off-line.
Learn about what RadTech does to keep you safe online.
When our order form asks users to enter sensitive information such as credit card number, that information is strongly encrypted and passed directly to the credit card processor. Payment data is never seen, nor stored by RadTech's systems, affording our clients the absolute highest level of security currently available. This type of payment card handling is known as tokenization.
While we use strong SSL encryption to protect client information on-line, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted within our offices. Only employees who need the information to perform a specific job, for example, our customer service representatives, are granted access to personally identifiable information.
4352 Rider Trail North
Earth City, Mo 63045-1104
Tel: +1 877-777-9088
After 16 years of zero dull moments, Susan and I have made the decision to retire and check a few more boxes on the bucket list.
RadTech will begin transitioning to a new owner/facility beginning Feb 20th. While a challenging move, we'll do our best to keep things flowing with minimal interruption. It's inevitable that some shipping delays will occur - especially for custom cut Optex Fabric and ClearCal Display Films.
We want to take this opportunity to thank all of the outstanding mentors, associates, clients and journalists who were crucial to our success. To all of you, we shall remain forever in your debt.
Warmest Regards - John & Susan